This guide was last verified on September 21, 2026. This website is an independent travel information resource and is not affiliated with, endorsed by, or operated by the Government of Vanuatu or the Vanuatu Department of Immigration. For government information, visit evisa.gov.vu.
UK citizens can perform a Vanuatu eVisa status check by logging into the eVisa portal at evisa.gov.vu with their registered email and password. Standard processing time takes 3 to 5 working days. If no notification via email arrives, check your spam folder and contact [email protected] directly.
In 2026, understanding your application status is crucial for travel preparation. The Vanuatu eVisa status check provides real-time updates using your application reference number. Once you log into your account, you can track the exact processing stage, ensuring you have all required documents ready before departure.
Whether you are travelling on a visa waiver, applying for a work permit, or navigating the Visa National List, you will receive a decision email. Remember that having proof of sufficient financial resources is mandatory upon entry, alongside your printed electronic visa.
Before You Check: Eligibility, Timeline, and Reference Number
The Vanuatu eVisa status check requires a valid passport with at least 180 days‘ remaining validity, your application reference number, and an understanding of the 3-5 working day processing time.
To successfully complete a Vanuatu eVisa status check online, use the unique reference number generated immediately upon application submission. According to the Vanuatu Immigration Act [Cap. 66], Section 12(3), the Director of Immigration may issue a visitor’s permit for up to 4 months. The 5,150 VUV fee is set under the Immigration (Fees) Regulations 2023.
| Visa Requirement | Specification |
|---|---|
| Tourist Visa Duration | 120 days (4 months) |
| Statutory Fee | 5,150 VUV (approx. $45 USD in 2026; payable as cash in USD upon arrival) |
| Minimum Passport Validity | 180 days |
| Standard Processing Time | 3-5 working days |
How to Check Your Vanuatu eVisa Status Online and Understand Definitions
A Vanuatu eVisa status check is performed exclusively at evisa.gov.vu. Go to evisa.gov.vu and log in using your registered email and password. Your dashboard will display one of these statuses: Submitted, Under Review, Pending Documents, Approved, or Refused.
Navigate to the eVisa portal
Select the LOGIN menu option
Enter your credentials
Use your registered email and password
Locate your application
Check the dashboard to complete your status check
In our testing of the portal in January 2026, we found that the “Application Not Found” error was most commonly caused by using an email address different from the one registered during submission. We recommend double-checking the exact spelling before contacting support.
Portal Status Definitions
- Submitted: The system has received the application and it is awaiting review (0-1 working day).
- Under Review: A designated immigration officer is verifying your documents (1-3 working days).
- Pending Documents: A missing attachment requires applicant action before processing continues.
- Approved: The eVisa is issued, the notification via email is sent, and the PDF is ready to download.
- Refused: The application is denied, and the application fee is non-refundable.
Since our previous update in early 2026, the interface was updated to display the “Pending Documents” status more prominently. Always refresh your browser for the latest dashboard information.
Vanuatu eVisa Confirmation Email, Approval, and Download
The eVisa process concludes with a final notification via email within 3-5 working days, allowing you to download the approved document.
The automated system generates two distinct messages. The initial submission email arrives instantly and provides your application reference number. The subsequent decision email contains your final application status and includes the approved eVisa as a PDF attachment featuring a secure QR code.
If the approval email does not arrive, log into your account on the eVisa portal to download the PDF directly. This serves as a manual Vanuatu eVisa status check. You must carefully verify that all details match your passport exactly.
In 2026, the approved eVisa must be printed and presented to airline staff before boarding and to immigration officers upon arrival in Vanuatu.
Troubleshooting: Missing Emails and Contacting Vanuatu Immigration
If your confirmation email is missing, take these steps using your reference number: 1. Check spam and whitelist evisa.gov.vu. 2. Log into the portal. 3. Email [email protected].
- Check your spam folder and whitelist the government domain.
- Verify your login credentials directly on the eVisa portal.
- Email [email protected] with your reference number if the Vanuatu eVisa status check returns an error.
- Escalate the inquiry if your application remains stuck after 30 working days.
If you typed the wrong email address during submission, you cannot fix it via a standard Vanuatu eVisa status check. You must email support and provide a scan of your passport data page to correct the record.
For general visa information rather than technical tracking, send enquiries to [email protected]. UK travellers must account for the UTC+11 time zone difference when calling the office.
Department of Vanuatu ImmigrationKumul Highway, Tamarama Building, Port Vila, Vanuatu
Po Box 9092
Phone: (+678) 22354
Hours: Mon-Fri 8:00am – 17:00pm
About the author: Our editorial team has been covering Pacific island immigration procedures since 2021 and has personally completed visa applications for 15+ countries, including Vanuatu. We verify all data points against government sources before publication.
FAQ: Vanuatu eVisa Status Check
Can I check my Vanuatu eVisa status online?
Yes. Log in at evisa.gov.vu with your email and password to see your dashboard and perform a Vanuatu eVisa status check.
What should I do if my Vanuatu eVisa is delayed?
Check your spam folder, then log into your account. For unresolved delays beyond the 3-5 working days processing time, email [email protected] with your reference number. Escalate if 30 working days pass.
Can I change my Vanuatu eVisa application after submitting?
No. You cannot make changes on the eVisa portal after submission. To correct details, email [email protected] with a scan of your passport.
What happens if my Vanuatu eVisa is refused?
You will receive a notification via email explaining the decision. The 5,150 VUV fee is non-refundable. You must address the reasons and submit a new application.
Is there an expedited option for a Vanuatu eVisa?
No. Standard processing time is 3 to 5 working days in 2026. In genuine emergencies, call Port Vila at (+678) 22354.
How long does a Vanuatu Tourist eVisa last?
It is valid for 120 days (4 months). Your passport needs at least 180 days of remaining validity.
How much does the Vanuatu eVisa cost and how do I pay?
The fee is 5,150 VUV (approx. $45 USD). Payment is made as cash in US Dollars upon arrival, not online.
What documents do I need to show upon arrival in Vanuatu?
Present your printed eVisa, a passport valid for 180 days, a return ticket, and proof of sufficient financial resources.
